What You Need to Know About Your Data
We collect your name, email, phone number, date of birth, and deposit method (DANA, OVO, GoPay or QRIS). We also record your game activity, withdrawal history, and device type to prevent fraud and improve your experience. We do not ask for documents unless you request a large withdrawal.
We delete your personal details within 30 days of your closure request. Withdrawal and deposit records may be retained for up to 24 months if local law requires it. Game logs are cleared within the same 30-day window. Submit a data deletion request in Settings > Privacy.
Yes. Log in to your account, head to Settings > Privacy, and click Download My Data. We'll send you a file containing your account profile, transaction history, and gameplay records within 7 business days to your registered email.
Your payment details never reach our servers directly. DANA, OVO, GoPay and QRIS handle all transaction processing on their secure platforms. We only store a token confirming your deposit went through. Your card or wallet details stay with your payment provider.
We do not sell or rent your personal data to anyone. We only share payment information with DANA, OVO, GoPay and QRIS to process your deposits and withdrawals. We do not share game activity, email, phone or deposit history with external marketers or analytics firms.
Enable two-factor authentication in Settings to protect against unauthorised logins. If you spot suspicious activity, contact our support team immediately via live chat or email. We will freeze your account, verify your identity, and reset your password at no charge. Report the breach within 24 hours for fastest resolution.
Cookies let us remember you when you return and save your game preferences. Functional cookies are required to log in; preference cookies are optional. Visit Settings > Cookies to disable non-essential cookies, though some site features may work slower. Clear your browser cookies anytime from your device settings.
